Call us:   +420 226 209 018

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Important numbers and embassies

You should have certain telephone numbers with you at all times or know them by heart.

The numbers of the most important institutions, which you might need, are mostly three digits. You can get through to these wherever you are at any timefree of charge.

  • Emergency calls 112 (this number works throughout the whole of Europe and includes universal medical aid, the police and the fire brigade, but it need not necessarily work on older mobile telephones without SIM cards)
  • Medical first aid 155
  • Police 158
  • Municipal Police 156 (they have limited authority and resolve smaller, local problems)
  • Fire Brigade 150

Embassies and consulates

In the event of any problems or in complicated situations, you can get help from your country’s embassy or consulate. A list of embassies and consulates with the necessary contact details can be found here.

Tourist information centres

Reliable information for visitors to the Czech Republic, maps, leaflets and other information materials – all of this is provided by the tourist information centres in individual cities.

CzechTourism Information Centre

Staroměstské náměstí 6
110 15 Prague 1
tel.: +420 224 861 587


  • promotional and information materials from the Czech regions
  • information about domestic and international travel
  • information about cultural, sporting and social events
  • free tourist information about the Czech Republic
  • foreign language promotional leaflets from the Czech regions
  • references to accommodation services

Opening hours:

High season:
Monday to Friday: 9.00 am – 6.00 pm
Saturday: 10.00 am – 5.00 pm
Sunday: 10.00 am – 3.00 pm

Low season:
Monday to Friday: 9.00 am – 6.00 pm
Saturday: 10.00 am – 3.00 pm


Source: CzechTourism